At Diamanté, we care about your experience. Our return policy is designed to be Clear, Fair, Safe, Hygienic.

Shipping Fees & Delivery Time

* Cairo & Giza
90 EGP
Delivery within 3–4 business days

* Alexandria
120 EGP
Delivery within 3–4 business days

* Delta & Canal Cities
(Port Said – Ismailia – Suez – Gharbia – Kafr El Sheikh – Menoufia – Beheira – Dakahlia – Damietta – Sharqia – Qalyubia)
150 EGP
Delivery within 3–4 business days

* Upper Egypt, Red Sea & North Coast
(Fayoum – Beni Suef – Minya – Assiut – Sohag – Qena – Luxor – Aswan – Hurghada – El Gouna – Marsa Alam – Safaga – Quseir – Ras Gharib – Marsa Matrouh)
150 EGP
Delivery within 4–6 business days

* South Sinai
Starting from 220 EGP
Delivery within up to 14 business days

FREE SHIPPING FOR ORDERS ABOVE 3000L.E

In case of any delay, our team will keep you informed with timely updates, and you may contact us at any time for assistance.

Were're here to help

If your order arrives damaged or incorrect, please fill out the form below and upload a photo.

Products must be unopened and unused.
Requests are accepted within 14 days of delivery.

We respond within 3 business days.
Exchange processing takes 7–10 business days.

Changed your mind? No problem.

You may request a refund or exchange within 14 days of order confirmation.

Items must be unused, unopened, and returned in their original condition and packaging.

Kindly complete the form below, upload a photo, and indicate whether you prefer a refund or exchange, along with the reason for your request( Damaged-Incorrect-Refund)

All payment methods are safe, secure, and fully protected.
Your payment information is encrypted to ensure complete security.